EVS Translations GmbH

EVS assists emerging companies to access new markets

evs2 — Fri, 10 Feb 2012 10:32:36 +0000

Every year the renowned global media company Red Herring publishes its Red Herring 100 list. Evaluated based on numerous criteria, including technological innovation, original leadership, and financial growth. The companies included in the top 100 reflect new trends in global business and emerging industries.

While Red Herring publishes a top 100 for Asia, Europe and North America, the elite circle of companies who make it onto the lists are great indicators where technological innovation is headed.

When we take a closer look at last year’s selection of companies that made the list of the top 100 in North America, we notice that the vast majority of companies share two factors. Firstly, many of the top 100 businesses come from the software, internet technology, and computer hardware sectors. Secondly, almost all of the companies on the 2011 list operate globally.

Especially in global economies like the software and IT-sectors the ability to effectively present one’s product and ideas is an absolute necessity. While English is still the dominant language in the software world, there is a growing demand for multilingual software localization. Consider, for example, the statistic below which shows the rapid growth of internet users in China.

As companies enter into the global marketplace, the need for a global multilingual product becomes a necessity as well as the demand for legal and marketing translations. EVS Translations works with many of the world’s leading software companies, giving them access to the global marketplace.

EVS Translations provides multilingual translation and localization solutions for user interface components such as dialog boxes, menus, text strings and error/status messages as well as online documentation tools including help files, java files, and read-me files.

With an in-house team of IT professionals, experienced in web design and scripting, internet marketing, promotion and search engine optimization that is backed by an in-house team of multilingual DTP and graphics engineers, EVS Translations is able to offer the highest quality multilingual website and software localization services.

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Irritating Expansion, or “How do we fit 20% more text in the space allowed” – InDesign Blues

evs2 — Thu, 02 Feb 2012 08:03:08 +0000

The fascinating thing about language is that it tends to grow.

The positive part about that is that it adapts with the people who use it, so it never “goes out of style” – unless of course, all the people who speak it give it up for something less complicated, as happened with Latin.
But from a layouter’s perspective, growth, or better language expansion can be pretty frustrating.
Of course, what we mean by expansion is how much a text “grows” when translated from one language to another.

Take a translation of in InDesign project we recently did from German into FEPS (French, English, Portuguese and Spanish).

The text we had in German fit perfectly in the layout the global automotive client provided; after all, they have professional layouters creating their InDesign files, and their language being German, it obviously looked great.
But when you translate into French, for example, you end up with about 20% more text – that means every sentence is about 20% longer than it was in the original.
Problem is, the space allowed for the text doesn’t change, so we have to figure out how to get those 20% to still fit.
If there’s extra space allowed on the page (hint to any clients reading this!) we can compensate by simply filling up the empty space. If there isn’t, we have to start fiddling with font sizes, space between characters and lines and get pretty creative.
The fun really starts when even the font size and the spacing are only allowed to change minimally.
And then consider that Portuguese still expands 10% more than French, a total of 30% longer than the original German.
That was a headache!
But at the end of the day, what counts is that we managed, with some cooperation on the part of the client, and delivered what the client needed: a multilingual version of their user guide in print-ready InDesign format.
And besides, another challenge we tackled – if not for the first or last time – is always good for our personal sense of satisfaction.

BRIC regions – how to overcome language issues

evs2 — Thu, 26 Jan 2012 07:00:13 +0000

As automotive sales in the BRIC regions are set to rise significantly over the next 10 years, international OEMs and automotive suppliers are preparing to take advantage.

We take a look at what potential language issues companies may face when entering these markets.

What languages are spoken?

Firstly, it is important to understand the local languages and dialects that are spoken in these countries to consider whether your company may encounter any language barriers.

Brazil – Brazilian Portuguese (there is a difference between European Portuguese so be sure to bear this in mind)

Russia – Russian is the official language of Russia, however 27 different languages are considered official languages in various regions of Russia, along with Russian.

India – Hindi is the official language although English is the secondary official language. Other popular languages include Bengali, Telugu, Marathi, Tamil, Urdu, Punjabi, Gujarati, Kannada and Malayalam.

China – The main two languages in China are Cantonese and Mandarin. But your translation company will often ask you whether you need Simplified or Traditional Chinese, so it will be useful to take note of which is which. Cantonese is Traditional Chinese and Mandarin is Simplified Chinese. Mandarin is the official language of the Republic of China. Cantonese is mainly spoken in Hong Kong, Macau and the Guangdong province in China.

What are the factors to consider when translating for these markets?

Although many international OEMs and automotive suppliers regularly produce documentation that is translated, they are often unaware of the ways in which the languages of the BRIC regions can pose translation issues.

We have compiled a short list of the most common problem areas:

Font compatibility issues
Creating print-ready pdf files
Layout/Formatting/DTP issues
Authoring with internationalisation in mind
Translation vs localisation
Managing quality via in-country partners
Incorrect use of technical terminology
Incorrect understanding/use of abbreviations
Translation memory issues
Time differences creating product delays

Case studies

We take a look at a recent case study addressing one of the above issues. Other case studies will be provided over future editions of the newsletter.

Case Study

Managing quality via in-country partners

Our client approached us looking for a long-term partner to provide a Simplified Chinese language solution. Having a presence in China through several distribution channels, they had traditionally let their Chinese partners assume responsibility for the translation of their technical and marketing documentation into Simplified Chinese.

However, they had concerns that they were not able to control the quality of the documentation that was being provided to their Chinese clients.

They still wanted to keep their Chinese distribution partners involved in the translation process in some way, as they felt they offered a valuable insight into the Chinese market and how to effectively market and sell products in China.

Solution

Being highly experienced in working with this channel of information exchange, EVS Translations was able to provide its client with an ideal solution.

Firstly, we needed to assess the quality and usability of their existing Simplified Chinese technical documentation and marketing materials.

Utilising our large team of in-house translators and our in-house localisation engineers, we aligned their English and Simplified Chinese documentation to establish a translation memory. This memory was fully analysed and cleaned with the input of the client and their distribution partners so that it contained only accurate and acceptable client-specific terminology which is to be used for all future translations.

We then got together on dissecting their documentation for client-specific and industry-specific technical terms and abbreviations. The English terms and abbreviations were then submitted to all of their Chinese distribution partners to compile a list of equivalent Chinese terms and abbreviations. This can be very challenging because some of the terms simply do not exist in Chinese, so suitable alternatives had to be carefully considered.

Interestingly, even though these partners all work in the same industry for the same client, their suggestions were not identical – even for those terms and abbreviations that do exist.

Alongside the suggestions of the partner, EVS Translations submitted its list of equivalent terms and abbreviations as well.

Now, all parties (EVS Translations, its client and its distribution partners) communicated together to create a final master glossary list.

Once the glossary and TM had been established, our client had a secure way of monitoring and improving its quality and consistency for all of its Simplified Chinese documentation. The glossary and TM are constantly updated after every translation using the same communication exchange channels to ensure that they are always accurately maintained and up-to-date.

Future

The client has now partnered with us to provide a translation solution in over 10 languages.

For more information on how EVS Translations could help you, please contact us:
E-mail - uk(at)evs-translations.com
Phone - +44 1159 644283

EU membership and the Croatian automotive industry

evs2 — Wed, 25 Jan 2012 09:38:48 +0000

At the European Summit in December, the European Union and Croatian leaders signed Croatia's EU Accession Treaty. Following the recent Croatian referendum on EU membership, it seems the large majority of Croatian people want to join the European Union and accession is now foreseen for 1 July 2013.

The set of official EU languages is now bound to grow.

In order to reduce translation and interpreting costs, some European diplomats unofficially proposed that a single language, a hybrid of Croatian, Serbian, Bosnian and Montenegrin be admitted. Such a language would not be changed when other Western Balkan states eventually acceded to the EU. Such suggestions, however, have been deemed incompatible European Union legislation.

The EU's acceptance of Croatian as an official language will result in a considerable increase in the demand for Croatian translations and for some industries, the result will be that all documentation accompanying products sold to Croatia will have to be translated into Croatian.

How will EU membership affect the Croatian automotive industry?

The automotive sector in Croatia can be attractive for foreign investors.

The main strengths of the Croatian market:

Cost competitiveness
Geographical proximity to markets
Strong historical legacy
Skilled workforce

Croatian Automotive Cluster

Founded: December 2006
50 member companies
Total employment: 6,000+ employees
Total turnover 2010: EUR 420 million
Exports - 90% to Western European countries/regions
Cluster members: production companies, engineering companies, R&D institutions
Export markets: Germany, Austria, Italy, France, etc.
Major clients: BMW, Bentley, Ferrari, Ford, Mercedes, Opel, Renault, Peugeot, Scania and Volkswagen Group.

Some of the cluster's clients are the most prominent companies in the global automotive market.

As of 1 July 2013, all companies from the automotive industry marketing their products in Croatia will be obliged to provide a Croatian translation of any product documentation.

This will impact the global content strategies of companies wishing to take advantage of Croatia’s EU membership status.

For further information on how EVS Translations could be your ideal Croatian language partner, please feel free to contact us.

E-mail - uk(at)evs-translations.com
Phone - +44 1159 644283
Website - www.evs-translations.com

Multilingual websites

evs2 — Tue, 24 Jan 2012 10:38:49 +0000

Analysis

We conducted a study of the UK exhibitors at 4 major European automotive exhibitions to analyse how many companies currently have their website in the local language of the country that they are exhibiting in.

Results

We analysed a total of 82 UK companies’ websites and here are the results:

Exhibition one – location: Germany

23% of the UK exhibitors have their website in German.

Exhibition two – location: France

39% of the UK exhibitors have their website in French.

Exhibition three – location: Italy

20% of the UK exhibitors have their website in Italian.

Exhibition four – location: Russia

17% of the UK exhibitors have their website in Russian.

What are the benefits of multilingual websites?

The main purpose of multilingual websites is to improve communication with a global audience by giving them access to the same information as your English speaking audiences.

Given the huge growth expected over the next 10 years in non-English speaking countries such as Brazil, Russia and China, as well as strong alliances forming between Western and Asian companies, providing information in multiple languages is becoming an essential component of the modern day automotive supplier.

What should I consider?

Often companies do not achieve their desired results even though they have their websites in multiple languages. In theory, website translation should be relatively straightforward. Companies already have the English text, now all they need to do is have it translated and watch the clients roll in. But unfortunately, it is not that simple.

Careful consideration needs to be made to the following:

Although you have your website in multiple languages, how will local users find you?

Companies spend thousands of pounds every year on making sure their English website content is properly optimised for search engines, pay-per-click campaigns and internet marketing. They constantly monitor and analyse the content to make sure they are keeping up with local market trends and search patterns. This same attention to detail should be made for all of the languages on your website.

How can EVS Translations assist?

Having teams of SEO copywriters for each language means that we can offer clients a full multilingual website localisation and SEO service.

For some of the major automotive OEMs and sub-suppliers, we have conducted:

Localising website content
Keyword research
Multilingual PPC campaigns
Link building
Online PR and Social Media management
Copywritten email marketing campaigns

For more information please contact us:
E-mail - uk(at)evs-translations.com
Phone - +44 1159 644283

Dow Jones – the most important language is English

evs2 — Wed, 18 Jan 2012 16:02:58 +0000

Worldwide the most important language for translations is English. In most countries, such as France and Germany, the volume of work into and out of English makes up more than 80% of the translations carried out.

USA is the most important translation market worldwide
One important corollary is that in monetary terms, 50% of translation orders come from the USA and Great Britain. To a certain extent this is clear. For larger established international corporations, the market is the world and content has to be prepared accordingly.

Many languages
An examination of how many languages are used on the websites of the Dow Jones 30 companies is revealing, spanning the range from only English to 35 different languages. The languages found on these websites is also interesting - of course English is present in all cases, followed by Spanish, German and Chinese. Altogether, 40 different languages can be found on the websites of the Dow Jones 30 companies.

For more information on the importance of English in the financial community, just click on the online version of the DIRK presentation: English as financial language

DAX 30: Annual reports in English – vocabulary and figures

evs2 — Mon, 16 Jan 2012 13:04:31 +0000

A short analysis of the vocabulary and format used in the annual reports of the DAX 30 companies reveals considerable differences and some simple mistakes in terms of wording.

Vorstand, Aufsichtsrat in the DAX 30 companies

There is 100% agreement on how “Aufsichtsrat” should be translated into English: Supervisory Board is chosen by all 30 companies. And this general unanimity continues with the “Vorsitz” of this board – there are 28 Chairmen, 1 Chairperson and 1 Chairwoman.

However, things become much more diffuse when it comes to the “Vorstand” and its “Vorsitz”. There are 10 Boards of Management and 10 Executive Boards, followed by 6 Management Boards, 2 Boards of Executive Directors,1 Managing Board and 1Board of Managing Directors. This represents a total of six differing designations for the same German function.

The man at the top is called the Chairman 19 times, CEO 7 times and twice both Chairman and CEO and President and CEO.

There may be historical or structural reasons for these designations.

Figures in the DAX 30 companies

What is much more surprising is the lack of agreement on the simple manner of expressing figures in the 2010 annual reports of the DAX 30 companies.

25 corporations simply used the “€” currency symbol, 2 used “EUR”, 1 chose “euro” and 2 opted for “euros”.

When expressing larger figures, 13 companies used “million”, 8 preferred “millions”, 6 used the simple “m” and 3 presented figures in “thousand”.

The “€” was placed before the figure in 28 cases, and after the figure in 2 cases.

Standards

The Economist prescribes use of currency symbols €/$/¥/£ and the abbreviated “m” to denote million(s).

Conversely, ISO recommends a three-figure currency code^{^[1]}, e.g. EUR, USD, GBP, JPY, while the Financial Times uses “€3bn”: the currency symbol, figure and abbreviation of billion without spaces between the symbol, figure or unit of measure.

The Wall Street Journal uses the “€” followed by the figure, then a space followed by million (e.g. €24 million).

Even within EU institutions, there is inconsistency on the plural of “euro”. In its English Style Guide^{^[2]}, the European Commission’s Directorate-General for Translation specifies the use of “euros”, whereas EU legislation sometimes uses “euro” for the plural^{^[3]} and sometimes “euros”^{^[4]}.

However the currency is expressed (as “€”, “EUR” or “euro”), the plural forms “millions”, “billions” and “thousands” should not be used when writing figures such as “EUR 10 billion”, but only in contexts such as “The government spent tens of billions of dollars on buying back government bonds”.

EVS Translations operates in line with customer requirements and customer style guides. As a general rule, it recommends the following format for currency: EUR 10 billion (abbreviated in tables to EUR 10 bn).

[1] http://www.iso.org/iso/support/faqs/faqs_widely_used_standards/widely_used_standards_other/ currency_codes/currency_codes_list-1.htm

[2] English Style Guide, seventh edition, retrieved on Jan. 14, 2012

[3] http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2011:343:0035:01:EN:HTML, accessed on Jan. 14, 2012

Specifics of Arabic language translation and localisation

evs2 — Thu, 12 Jan 2012 08:00:49 +0000

Arabic language is the fifth most widely spoken language throughout the world based on the number of native speakers. It is one of the world’s oldest languages and is the official language of 26 different countries. Furthermore, because Arabic is the language of the Koran and is the liturgical language of Islam, millions of Muslims in other countries speak Arabic as well.

The Middle East nations are now among the most promising markets for doing business.

The vast business opportunities in the oil producing nations have increased the demand for professional Arabic translations.

Arabic script’s specifics

The Arabic script is written from right to left.
The Arabic script is written in a cursive style.
The Arabic alphabet is unique in that Arabic letters change their shape according to their position in a word. Each letter has a dedicated shape when it is alone and for each position it takes in the word, such as first, middle or end position.

Forms of Arabic language

Classical Arabic language: the language of the Koran, Islam liturgies, classical literature and cultural documents.

All Muslims are expected to understand the Koran in the original language, however many rely on translations in order to understand the text.

Modern Standard Arabic: taught in schools and is the language of government, private businesses, print publications and the media.

Modern Standard Arabic is the universal language of the Arabic-speaking world which is understood by all Arabic speakers.

Classical Arabic and Modern Standard Arabic languages differ in both style and vocabulary. When translating, a professional Arabic translator has to keep in mind that for each type of Arabic, there is a different meaning to it and formats of how to do it. A translation in Classical Arabic will vary from that of Modern Arabic.

Spoken or Colloquial Arabic: a collective term for the spoken regional languages or dialects of people throughout the Arab world. This type of Arabic is used for daily interactions, but not in a formal situation.

Arabic dialects

"Colloquial Arabic" refers to the many national or regional dialects/languages derived from Classical Arabic.

Four main groups of colloquial Arabic can be identified:

Egyptian Arabic (Egypt);
Moroccan/ Maghreb Arabic (Algeria, Morocco, Tunisia);
Levantine Arabic (Syria, Lebanon, Jordan, Palestine);
Gulf Arabic (The Gulf countries).

Arabic regional languages sometimes differ enough to be mutually incomprehensible.

Arabic grammar specifics

Three numbers (singular, dual and plural).
In Arabic word order, the verb comes first.
Adjectives come after the noun, rather than before.
Nouns have three "states" (indefinite, definite, and construct).
The letters are lined in such a way that they cannot be divided across the lines
Most Arabic words derive from a three letter root which provides the basic concept (only consonants are considered). Then other letters may be added before, after or among the root letters to further define the precise concept that the word must convey.

These specifics ensure that every word must be carefully considered. An Arabic translator must translate concept-by-concept, rather than word-by-word.

Arabic language localisation

Arabic language is considered as one of the most difficult languages to localise. There is insufficient linguistic research in Arabic to create computer resources needed in a modern computing environment. Arabic poses some of the greatest web localisation challenges because of poor software support. In most cases, translation into Arabic is an ad hoc process with no clear methodologies to follow.

Many Arabic companies have their web sites, brochures, reports and manuals in English, but not in Arabic.

Since Arabic language is hard to translate and localise, it is important to use professional translators that are experienced and well-versed in Arabic translations. For example, translation company EVS Translations: EVS Translations is probably the leading translation company worldwide for Arabic translations. EVS Translations regularly translates documentation from English into Arabic and Arabic into English for companies. Their clients are not only those that do business into Arabic speaking countries, but also companies with their headquarters there too. They have provided solutions to common problems such as translating defence bid documentation into specific Arabic dialects, translating over 1,000 pages into English for a large legal case and even annual reports into English for listed companies in The Middle East.

Going Mad – Well, not quite like the Mad Hatter: Adventures in MadCap

evs2 — Tue, 10 Jan 2012 08:21:54 +0000

One of the fun things about my job is that you can’t ever really get bored.

Things in this industry change so fast, and especially in the area of the technology things have expanded so much, that it’s nearly impossible to ever have finally learned everything there is to learn.

Not that MadCap is all that new, or that difficult to learn, but it is certainly different than some other tools on the market.

And getting techies to learn it is not a problem anyway: we love “new stuff”.

The difficulty we usually have is getting translator to do it.

And that’s where the fun starts.

Some translators, I’m convinced, would be better off using a typewriter.

Be that as it may, my job is to make sure the project is prepared in such a way that the translators can do what they do best – translate – and don’t have to fuss with technology that they don’t want to deal with anyway.

So we techies learn MadCap and figure out how to make it translatable for translators who are experts in their field, but would rather use a typewriter. (For the record: I am naturally exaggerating a bit. Still, a translator who is an expert in the field of vision technology is not necessarily an expert in HTMLHelp.)

That means using MadCap’s built-in export feature, pre-processing those exported files into other formats the translator can handle, then post-processing them back into the export/import format for MadCap, and finally checking everything in MadCap.

Thai language translation: challenges and specifics

evs2 — Thu, 05 Jan 2012 11:28:44 +0000

Thailand has never been governed by a European power nor had any foreign invasions. It is for this reason that no other language in Thailand gained excessive prominence. English is a mandatory subject at most Thai schools but the number of fluent speakers remains very low, especially outside Bangkok.

These facts make the need of professional and accurate translation services a must when doing any business in Thailand. With an own unique script and language pattern, Thai is considered a hard language to translate. In translation business Thai translation is a challenge to translation services providers. An in-depth understanding of Thai culture, as well as the language, is needed for successful Thai translations.

Thai script / alphabet

Thai language has its own unique script based on the Khmer script and no link has been found to relate it to any other language. The Thai alphabet is a syllabic one and consists of 44 basic consonants. There are no independent vowels in the alphabet. Each consonant goes with an inherent vowel. There are 18 single vowel symbols, 6 diphthongs / compound vowels and 8 consonant-like vowels that combine into numerous vowel forms and which modify the consonants. A Thai translator has to face this linguistic challenge. A professional Thai translator must know that in order to employ other vowels, each consonant is written with vowel symbol markings that appear as a subscript following a consonant or as strokes before and/or after a consonant.

Thai is a tonal language

Thai words that may sound similar have completely different meanings depending on the tone. Thai is a language with 5 tones. Some words are pronounced with a high, mid or low tone and others with a rising or falling tone. For some consonants there are multiple letters which indicate different tones. The tone of a syllable is determined by a combination of the class of consonant, the type of syllable, the tone marker and the length of the vowel. The rules of the Thai language are understood by a good Thai translator performing a Thai translation.

Dialects

As in most languages, different dialects of Thai are used in different regions. The main dialects of the language are Standard Thai spoken by the ethnic majority; Bangkok Thai which as the name suggests is used in Bangkok, Khorat Thai, Central Thai andSouthern Thai.Standard Thai is understood by all Thais, in addition to their own regional dialect.

Usage in Thai language is based on social rank

Standard Thai is composed of several distinct registers / forms, which consist of different pronouns, qualifying nouns and verbs, to be used in different social contexts.

Street Thai: informal, as used between friends and relatives.
Elegant Thai: includes respectful terms of address; used in newspapers.
Rhetorical Thai: used for public speaking.
Religious Thai: used when discussing Buddhism or addressing monks.
Royal Thai: used when addressing members of the royal family or describing their activities.

Most Thais usually can speak at only the first and second levels, though they will understand the others. A professional Thai translator must have an in-depth knowledge in the completely different sets of vocabularies and precise understanding which to be used depending on the social context.

Thai grammar specifics and Thai language pitfalls

Even when a Thai translator has knowledge in all the Thai dialects and registers, there are still a number of important grammatical characteristics to be kept in mind when translating from or into Thai language.

Thai letters do not have small and capital forms.
There are no full stops at the end of sentences.
In Thai language tenses are indicated by adverbs and the context itself, but not by verbs.
There is no distinction between adjectives and adverbs.
Adjectives and adverbs are placed at the back of the noun or verb to which they refer.
Nouns display neither gender nor plural and collectives are formed by reduplication.
The passive voice is only used in a negative sense.
As a rule, space between words is not used and words are written consecutively until the end of the sentences.
Instead spaces in a Thai text indicate the end of a clause or sentence.

Since Thai language is hard to translate, for business it is imperative to use language services provided by a translations vendor that is experienced and well-versed in Thai language translations. For example, translation company EVS Translations: a full-service translation company with global presence and with over 20 years’ experience. Thai translation projects are assigned to a team of 70 native Thai speakers, who reside in Thailand and are familiar with the Thai language specifics and socio-cultural nuances and are capable of translating in a number of Thai dialects.

A project manager coordinates the translation process from start to end and assigns the translation tasks to the most suitable Thai translators. All Thai translations are proofread by editors to ensure accuracy.

EVS Translations have the resources and experience to complete even the most challenging (high volume and tight deadline) Thai translation projects.